We accept cash and all forms of credit cards.

A valid card on file is required to request appointments. Your card will only be charged if your appointment falls under our cancellation or no-show policy. A $25 non-refundable deposit is required to reserve your appointment. Your deposit will be applied towards your service total on the day of your appointment.

We do understand that schedule change & life happens. If you find yourself in need of canceling or changing your appointment, give us at least 24 hour notice to allow us accommodate other guests. if you cancel or no show within 24 hours, you will be charged 50% of the service scheduled.

Our goal is that you love your look - period. Guests may contact us within 3 days of their service(s) for any changes that they require. We do not offer refunds on services, but we are happy to make things right for you within 7 days of the original service. If you request/require an additional service to achieve your desired look - and you did not originally receive that service - you will be charged full price for the service.

We offer full exchanges on all products. If for any reason you are not satisfied with your new product we will exchange it for something that better suits your needs. Returns on hair care products will be given full credit towards the purchase of another product. Returns on hairdryer, curling and flat irons must happen within 14 days. Returned items must be in original box. We can not offer a return or exchange of custom ordered hair extensions.

For everyone's safety please do not bring pets or children under the age of 6 years with you to your appointment. Children who are not receiving services are not allowed in the salon for their safety.

Guest accommodating a client who are not receiving a service are welcome to wait in our reception area due to limited space and to provide a relaxing experience for all guests'. Only clients receiving services are allowed in the styling area.